Caring and Feeding for New Student Orientation

Updates and FYIs from Amy

  1. Documentation updated

    July 7, 2022

    I've updated this page and all related information in the "NSO Documentation" Google Folder to reflect the changes we made in the course in May/June 2022 (shifting from a 100% online NSO to a hybrid model where students review their first term guide and register in-person).

  2. For spring term 2022: Import from the development shell!

    November 22, 2021

    I made some critical changes in the development shell that are not in the winter 2022 course (see FYI below about H5P). So when you are... getting the new student orientation ready for spring term, please import from the development shell (not the winter 2022 course).

  3. FYI about H5P activities

    November 20, 2021

    Summary:

    This is in response to the issue with questions in Step 2, 3, and 4 displaying an "activity not accessible error" to students. After manually... fixing the issue in the live course, I did some investigation and was able to make some changes (in the development shell) with how those H5P activities were embedded. After testing, I'm confident that with the changes, now when the development shell is imported into a new course, students will be able to see and interact with all H5P activities.

    What I discovered:

    In Moodle, all H5P activities are located in the "Content Bank" of the course they were created in. This means all the activities and interactions that are used are located in the development shell. This will be true even when you import the development shell to another course – all H5P activities will be technically housed under the development shell.

    Why it matters:

    • Well, it mostly doesn't. I have verified that users who don't have access to the development shell can still see and complete the H5P activities in the course they're in (even though the activities are in the content bank of the development shell).
    • Any changes you want to make to the H5P activities will need to be done in the development shell (just follow the instructions for how to edit review questions and interactions). It's possible that you need instructor-level access to the development shell to edit the H5P activities (I wasn't able to test this). Update 02/03/22: You need to have the course manager role in the development shell to edit the H5P activities.
    • It seems odd to me that even though the H5P activities get copied over to the new course's content bank when you import, the links to the H5P activities in the new course don't update to point to the content bank of the new course (and hence are still linked to the activities in the content bank of the course where they were created). I only point this out because I wouldn't be surprised if this is actually a bug and changes at some point in the future.
    • You should not delete the development shell. If you delete the development shell, all the activities in every new student orientation course would break.
  4. About this page

    October 25, 2021

    The name says it all – this page is all about how to maintain and sustain the revamped New Student Orientation course. I've done my best to... make everything in the course self-evident and low-maintenance. If you have any questions, please don't hesitate to reach out ([email protected]).

Resources

Getting the Course Ready Each Term

Complete the steps below before the course opens for students. It shouldn't take you more than 30 minutes or so to complete all the steps.

  1. There are a few places where you should change the dates:

    In the course settings:

    • Change the "Course start date" to match the start date of the new NSO shell that you'll be importing the development shell into. The start date is the date the course will be listed as a current course in the student’s Moodle dashboard. In other words, this is the date NSO opens.
    • Change the "Course end date" to match the end date of the new NSO shell that you'll be importing the development shell into. The end date is the date when the course will no longer be listed as a current course in the student’s Moodle dashboard.

    In the activity settings and text:

    See the Google Doc Dates in the New Student Orientation Moodle course that need to be updated each term for a list of the dates that will need to be updated in both the activity settings and in any label and topic text.

  2. You’re probably quite familiar with importing courses in Moodle, but here's a quick overview:

    1. Go to the real course (the one you're importing TO and click on the gear icon in the top right of the screen then select Import. This will take you to a list of all the possible courses you could import from.
    2. From the list, select the new student orientation development shell (it's called SS1.195-ONLINE_ORIENTATION_TEMPLATE). If you don't see it in the first list of results, just search for it at the bottom.
    3. Click Continue. This will take you to the "Import settings" page.
    4. Click Jump to final step. This will start the import.
    5. When the import is done, you'll get a success message. Click Continue and you'll be taken to the main course page.

    After the first time through with the new orientation, you can either just import the course from the previous term (rather than ferom the development shell) OR you can keep the development shell up to date by importing the real course into the development shell at the end of the term. Either way, you just want to make sure you’re always working from the most recently updated course (presuming you make some tweaks to the course while it’s live).

  3. You make these updates on the course settings page (click on the gear icon in the top right of the screen then select Edit settings. Then make the following changes:

    To update the course title:

    1. Go to the "General" section.
    2. In the "Course full name" field, replace whatever string of numbers is there with New Student Orientation (Term YYYY). For example, "New Student Orientation (Winter 2022)." This isn't critical; it just makes the course friendlier for students.

    To update the course image:

    1. Go to the "Description" section.
    2. In the "Course image" upload area, click the file icon.
    3. In the dialog box that opens, click Server files
    4. Click on the Course section summaries folder > General folder > NSO-thumbnail_600.png. If you don't see this image, you can download it from the NSO Documentation (Google Folder).
    5. Click Select this file.

    To update the course layout:

    1. Go to the "Course format" section.
    2. For the "Format" dropdown, choose Topics format.
    3. For the "Hidden sections" dropdown, choose Hidden sections are completely invisible.
    4. For the "Course layout" dropdown, choose Show one section per page. This is a critical step in making the New Student Orientation course look good and work as expected.
  4. To hide the forum:

    Click Edit on the "Announcements" forum then select Hide.

    Why we're hiding it:

    • First some background: The "Announcements" Forum is in every Moodle course. The way it works is an instructor posts a message in the forum and that message gets emailed to all students enrolled in the course. The message also gets displayed in the forum itself. Students cannot post in the "Announcements" Forum.
    • Unless you're going to use the "Announcements" Forum to send email blasts to students in the New Student Orientation, there's no need to show it to students. And in fact, its presence at the top of the course would probably cause some confusion if students go there thinking that's where they'll find some useful information. So, we're just going to hide it.

    Why not just delete it?

    • Simply because it will come back. It's like this: Anytime you go to edit the course settings, Moodle checks if you have the "Announcements" Forum in the course. If you don't, Moodle will create one (not super helpful if you'd purposefully deleted it...). But, if the "Announcements" Forum is just hidden, Moodle doesn't create a new one.
    • You might notice I have deleted the "Announcements" Forum in the development shell. I just did this so it won't get imported each term (then you'd have two "Announcements" Forums to hide).
  5. In this step, you're just deleting any blocks besides those that came over from the development shell (there probably won't be any) and deleting empty topics.

    Deleting blocks:

    For the course to look its best, you should delete any blocks besides those that came over from the development shell. To delete a block, click the gear icon on the block then Delete ______ block. At the time of this writing, LBCC's default Moodle shell doesn't have any extraneous blocks so you won't need to worry about deleting any blocks.

    Deleting topics:

    By default there are something like 12 topics in each LBCC Moodle course. The New Student Orientation uses less than 12 topics so you'll want to delete all those extra ones at the bottom. To delete a topic, click Edit on the top right of the topic then Delete topic.

  6. I've read URLs have an average half-life of about 2 years. The point is, I can pretty much guarantee you at least one of the links in the course that goes to an external site will break. So before you open a course, try and click on every link to make sure it goes to a page that exists. Some good news is that none of the review questions or interactions have links in their content or feedback, so you only need to check links that are within the main text for each step / module.

    When you come across a broken link, it should be fairly simple to replace. Most external links go to pages on the LBCC website. So if you find a broken link, just Google the link text plus linn-benton (for example, "accessing your student email linn-benton") and you should come across the page you're looking for. Then just go to edit the activity / resource in Moodle, put your cursor on the link you want to change, click on the link icon in the toolbar menu, and put in your new URL.

    I know this is super basic "how to Google" information. The main point is: find and fix those broken links before a student comes across them.

  7. Once it's all ready, time to publish! And by publish, I mean make the course available to students. To do this, you'll go back into the course settings (click on the gear icon in the top right of the screen then select Edit settings) and for the "Course visibility" dropdown, select Available.

How To ...

  • The decision trees are just embedded Google slideshows (with one slide).

    If you are making relatively minor changes:

    1. Open the decision tree Google Slide you want to edit. They're both in the Linked in Moodle Google Folder that's inside the main "NSO Documentation" folder.
    2. Make any changes you want to the slide. Also update the "Speaker Notes" for the slide. It's important to make sure these notes accurately reflect what's on the slide as people using assistive technologies can "read" the speaker notes to get the meaning of the decision tree.
    3. That's it! The slideshow is published to the web so the embed that's in Moodle will automatically update every 5 minutes. This is nice because it means you don't have to make any changes in Moodle, but just be aware that whatever changes you are making on that slide will be pretty much immediately viewable to students in the New Student Orientation.

    If you are making substantial changes:

    Since the slideshow is live, if you are making more substantial edits than changing a few words, you probably don't want it to be immediately viewable to students. In this case, you should follow the directions below.

    1. In Google Slides, right-click on the decision tree slide (it's the only slide in the slideshow) and select Duplicate slide.
    2. Right-click on the newly duplicated slide and select Skip slide. This will make it so you can work on that slide without worrying about what students in the New Student Orientation see (they'll still just see the first slide).
    3. Make any changes you want to the slide. Don't forget to update the "Speaker Notes" for the slide.
    4. Once you've made all the changes you want to make, right-click on the slide again and click to uncheck Skip slide. Then delete the first slide in the slideshow so your new slide is the only one.
  • The review questions and interactions are all done using the H5P Moodle activity type. Here's how to make changes:

    1. Click on the module / H5P activity you want to edit.
    2. Click on the gear icon then select Edit settings.
    3. Underneath the "Package file" upload area, cick on the link that says Access the H5P file in the content bank. This will take you to the interaction in the content bank of the development shell, which is where the H5P interactions are housed.
    4. Click Edit.
    5. Make your changes and click Save.
    6. That's it! Wherever the interaction is in every NSO course where it's linked, it'll be automatically updated with the changes you've made.
  • To change the name or definition of a term:

    1. Change the term name / description text just like you would edit any other text in Moodle.
    2. Update the term name / description in the Glossary of NSO College Lingo (Google Sheet). This doesn't affect anything in the course; it's just for tracking purposes.
    3. In the spreadsheet, also check if the term is included anywhere else in the course. Make sure you go to those places in the course and make the same changes you did above (so the term name / description is consistent).

    To add a term:

    1. Go to edit the the COLLEGE LINGO box (click Edit settings for the activity or label).
    2. Highlight the term name / description pair that's directly above the place where you want to add the new term (they're listed alphabetically), copy it, then put your cursor at the end of the line (don't start a new line) and paste the copied term / description. You'll see after pasting that the copied term starts on a new line and all the formatting is as expected.
    3. Edit the copied term / description text to whatever new term you're adding.
    4. Add the term, its description, and its location in the Glossary of NSO College Lingo (Google Sheet). This doesn't affect anything in the course; it's just for tracking purposes.
    Here's a screencast showing you how to add a term
    1. Go to the COLLEGE LINGO box with the term you want to link (not from the editing screen).
    2. Highlight the term name, right-click and select Copy link to highlight. This copies a link to the highlighted words.
    3. Now go into the editor where you want to insert the link.
    4. Highlight the text you want to link and click the link icon in the Moodle toolbar. Paste the link you previously copied. Then, delete everything before the '#' in your URL. Also delete the characters between the 'text=' and the words you want to link to.

      For example, let's say you wanted to link to the term "Degree Audit" and your copied link looks like this:

      https://moodle.linnbenton.edu/mod/h5pactivity/view.php?id=902116#:~:text=a%20given%20term.-,Degree%20Audit,-A%20review%20of

      You'd delete the highlighted parts so the link you're adding looks like this:

      #:~:text=Degree%20Audit,-A%20review%20of
    5. Once the link looks like it should, click Create link to insert the link.
    6. Click Save and display. You'll see the link has the appropriate styling (double underline and 'help' cursor). And if you click on it, it'll scroll you down to that term in the COLLEGE LINGO box.
    7. Update the term location to indicate where it's linked in the Glossary of NSO College Lingo (Google Sheet). This doesn't affect anything in the course; it's just for tracking purposes.
    Here's a screencast showing you how to link to a term
  • You can see completion stats in the New Student Orientation the same way as for any other Moodle course. It all depends on what type of data you want to see.

    To see overview data:

    1. Click on the gear icon in the top right of the screen then select More...
    2. Click on the Reports tab.
    3. A few of the reports have activity completion information:
      • Activity report: Shows aggregate number of views for each activity.

        An example of what you might see in the "Activity Report" report
      • Course participation: Allows you to see exactly what each student has done and how many times they've done it. FYI: The word "Post" is used in the course participation report, but for our purposes, "Post" means the same thing as "Completed."

        An example of what you might see in the "Course Participation" report
      • Activity completion: Shows what activities each student has completed.

        An example of what you might see in the "Activity Completion" report

    To see specific responses from students on each activity:

    1. Click on the module / H5P activity you want to see the report for.
    2. Click on the View all attempts button (it'll be near the bottom, to the right of the "Review Questions" heading).
    3. On the "Attempts report" page, you can see the highest score for each student and the number of attempts. To see detailed information about how a student responded on each question, click View user attempts for that student.
    1. Go to the New Student Orientation Videos Panopto Folder. Note that you will need editing access (the role is called "Creator" in Panopto) to proceed with the steps below.
    2. Hover over the video you want to replace and click Edit.
    3. Click on Streams in the left sidebar.
    4. Click + Add Stream.
    5. Drag and drop the new video into the primary video box.
    6. Once the new video is uploaded, go to the stream list, hover over the name of the old video and click the three vertical dots. Then select Delete. Then click Confirm.
    7. Click Apply at the top right of the screen to save your changes and return to the Panopto folder.
    8. That's it! The video will automatically update in Moodle (and anywhere else it's embedded).
  • To get to the block editing screen:

    1. Turn on editing for the course.
    2. Scroll down to the block with the faces and click the gear icon on the block then Configure HTML block.

    To add a person (picture and name):

    1. First, make sure you follow the instructions for getting the picture ready to add.
    2. In the block editing screen, put your cursor at the end of the last name in the list (or wherever you want to add the new person) and click the B icon in the Moodle toolbar so you're no longer bolding. Then press enter/return to go to a new line.
    3. Once you're on the new line, click the image icon in the Moodle toolbar to add the person's profile picture.
    4. Type the person's name right after the picture (do not add a space between the picture and the name; once you start typing, you'll see there's already some space to the right of the picture).
    5. Highlight the name you just typed and click the B icon in the Moodle toolbar to bold the name.
    6. Click Save changes to save the block and return to the course.
    Here's a screencast showing you how to add a person

    To remove a person (picture and name):

    1. In the block editing screen, just highlight the picture and name you want to remove and delete them like you normally would for anything else (for example, by pressing the delete button on your keyboard). Make sure you don't leave any extra lines (your cursor should start to the left of the picture directly under the one you just deleted).
    2. Click Save changes to save the block and return to the course.

    To switch out a picture:

    1. First, make sure you follow the instructions for getting the picture ready to add.
    2. In the block editing screen, click on the picture you want to change. Then click on the image icon in the Moodle toolbar.
    3. Click Browse repositories and go through the usual process to upload a picture. Your old picture will now be replaced with the new one you uploaded.
    4. Click Save changes to save the block and return to the course.

    Getting the picture ready to add

    For best results, you want the photo to be square and 300 x 300 pixels. Here's how to make that happen:

    If you're on a PC:
    1. Download the photo from the First Resort Staff Photos Google Folder (you will only be able to access it if you're invited).
    2. Right-click on the photo you downloaded and select Edit with photos.
    3. For the "Aspect ratio:" dropdown, select Square. Move the crop box around as needed.
    4. Click Save a copy. Name it something that makes sense (e.g. put the word 'square' on the end of the file name).
    5. Once you save the picture, you'll be taken back to the main Windows Photo app screen. On this screen, click the three horizontal dots at the top right and select Resize then Define custom dimensions.
    6. Change the "Width:" to 300. The height will automatically adjust. Don't worry if it's one or two pixels off (e.g. 300 pixels by 301 pixels). If the width is less than 300 pixels, don't change it to 300. Just leave it as is. If the picture looks super blurry, you may want to ask the person for a bigger version. But anything above 200 pixels should be OK.
    7. Click Save resized copy. Again, give the file a useful name (e.g. put '300' on the end).
    8. Now you have a square image that's 300 x 300 pixels and are ready to add it to Moodle!
    If you're on a Mac:
    1. Download the photo from the First Resort Staff Photos Google Folder (you will only be able to open it if you're invited).
    2. In the Photos app on your Mac, double-click the photo to open it then click Edit at the top right of the toolbar. This will open the photo editing screen.
    3. Click Crop in the toolbar.
    4. For the "Aspect" dropdown, select Square. Move the crop box around as needed.
    5. When you're done, click Done to save your changes.
    6. Now it's time to resize the photo. Find the photo you just cropped, right-click on it and select Open With > Preview
    7. From the top toolbar, click Tools then Adjust Size.
    8. For the "Fit into" dropdown, select Custom and for the units dropdown, select pixels. Make sure the "Scale proportionally" box is checked. Then, change the "Width:" to 300. The height will automatically adjust. Don't worry if it's one or two pixels off (e.g. 300 pixels by 301 pixels). If the width is less than 300 pixels, don't change it to 300. Just leave it as is. If the picture looks super blurry, you may want to ask the person for a bigger version. But anything above 200 pixels should be OK.
    9. Click OK to close the resize box then save your image by going to File > Save.
    10. Now you have a square image that's 300 x 300 pixels and are ready to add it to Moodle!

More Questions?

If you have questions about Moodle, you can reach out to the LBCC eLearning team at [email protected]. You can also contact me if you're ever looking for something you think I might know about or have a question about some of the work I did. Just shoot me an email at [email protected].